Frequently Asked Questions
Everything you need to know about your TEMPOINK beauty experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Are TEMPOINK products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All TEMPOINK products are 100% vegan and have never been tested on animals.
What is your return policy for beauty items?
We offer a 30-day return policy on all unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Can I track my package once it has been shipped?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I store my products to ensure longevity?
To maintain the integrity of our formulas, we recommend storing your TEMPOINK products in a cool, dry place away from direct sunlight and extreme temperature fluctuations.